Support
We're here to help.
Most questions are answered below. If you need a human, our team responds within 24 hours.
Quick help
A VPN (Virtual Private Network) encrypts your internet traffic and routes it through a secure server, masking your IP address. It protects your privacy on public Wi-Fi, hides your activity from ISPs, and lets you access content securely from anywhere.
Yes. We do not log, store, or share your browsing history, DNS queries, or connection metadata. Our only data collection is anonymous crash and performance analytics, fully described in our Privacy Policy.
The Weekly plan includes a 3-day free trial. You can cancel anytime before the trial ends in your Apple ID settings and you will not be charged. After 3 days, the Weekly subscription auto-renews at $4.99/week.
Open Settings on your iPhone → tap your Apple ID → Subscriptions → Super Fast VPN → Cancel. Your subscription remains active until the end of the current billing period.
Your subscription is tied to your Apple ID and can be used on all iPhones and iPads signed in with that Apple ID, in line with Apple Family Sharing rules.
Our servers use high-bandwidth infrastructure and the WireGuard-class protocol to keep speed loss under 10% on most connections — typically unnoticeable for streaming and browsing.
All purchases are processed by Apple. Refund requests must be submitted to Apple via reportaproblem.apple.com. We are happy to assist — contact support@14teknoloji.com.
VPNs are legal in most countries. However, you remain responsible for complying with local laws. Do not use the service for any illegal activity.
Managing your subscription
All subscriptions are managed through your Apple ID. To view, change, or cancel:
- Open Settings on your iPhone
- Tap your name at the top
- Tap Subscriptions
- Select Super Fast VPN
For refund requests, visit reportaproblem.apple.com.